Service & Customer Support
Delivering great service takes effort – even more so when training and maintenance can only happen on-site.
The software world has remote desktop tools to bridge the gap. But for hardware providers? It’s a different story. You might try phone support or live video, but often an expert still has to board a plane because letting someone untrained touch the machinery carries a high risk of costly mistakes.
Social XR changes the game with Digital Twins. This "Remote Reality" lets you assess issues collaboratively and rehearse the fix virtually before any physical intervention. The result: You save on travel expenses, but even better, you minimize downtime and avoid further damage to the equipment.
Get in touch today for a personalized online demo tailored to your specific use case!
